Privacy Policy for AiSofiya.com

 

At AiSofiya.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information, as well as how you can manage or delete your data and account.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and any information you provide during sign-up or while using our services.

  • Usage Data: IP address, browser type, operating system, pages visited, and actions performed on our platform.

  • AI Usage Data: Prompts, outputs, and usage logs for AI features.

  • Payment Information: Billing details processed via secure third-party payment gateways (e.g., Stripe or PayPal). We do not store your credit card data.

2. How We Use Your Information

We use your information to:

  • Deliver and manage our services.

  • Personalize your experience.

  • Process payments securely.

  • Communicate important updates or promotional offers.

  • Provide technical support.

  • Analyze usage to improve our platform.

3. How We Share Your Data

We do not sell your data. We may share it only with:

  • Trusted third-party services (e.g., hosting, analytics, payment processors).

  • Legal authorities if required by applicable law or court orders.

  • Business partners during a merger, acquisition, or asset sale—with notice provided.

4. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality.

  • Analytics and performance.

  • Personalization.

You can manage cookies via your browser settings at any time.

5. Data Retention & Deletion Policy

🔒 Data Retention

We retain your data as long as your account is active, or as required for legal or business purposes.

🗑️ Data Deletion Policy

  • You can request full deletion of your data by emailing us at [email protected].

  • Once requested, your data will be permanently deleted from our active systems within 7 business days, and from backups within 90 days.

  • If your account remains inactive for more than 12 months, we may initiate automatic data removal, with prior notice.

6. How to Delete Your Account

To delete your AiSofiya.com account:

  1. Log in to your account.

  2. Go to Dashboard > Settings > Account.

  3. Click Delete Account.

  4. Confirm your decision by entering your password.

  5. You will receive an email confirmation once deletion is complete.

Note: This process is irreversible. All your AI history, credits, and saved data will be permanently removed.

7. Security

We use industry-standard encryption and security protocols to protect your data. However, no online system is 100% secure—please protect your credentials.

8. Your Rights

You may:

  • Access, update, or delete your information.

  • Request a copy of your stored data.

  • Opt out of marketing emails at any time.

9. Contact Us

If you have questions or concerns regarding this policy or your data, please contact us:

📧 Email: [email protected]
🌐 Website: https://aisofiya.com